Get started with Keyano College IT services. Learn what we can help you with, how to contact the Service Desk, and where to find the most common tools and resources you’ll use as a student.

Articles (6)

Set Up Your Keyano Account

Learn how to activate your Keyano student account, change your password, and get ready to access Keyano resources. This guide walks you through receiving your login details, first-time sign-in, and preparing for MFA setup.

Tech Tune-Up for Success

This article helps students prepare their devices for the semester by walking them through essential tech checks. It covers updating Windows, testing secure exam browsers, verifying Keyano account and MFA setup, and ensuring browsers and internet are ready for online learning. Includes direct links for updates, browser checks, and IT help.

What Keyano ITS Can and Cannot Do for Students?

ITS helps with your Keyano accounts, Wi-Fi, and campus tech — but for courses, registration, or tuition, contact your instructor or Registrar.

Buying E-Textbooks? Read This First!

When registering for e-textbooks from any publisher, always use your @keyanomail.ca email to link materials to your Keyano account. Learn why it’s important, how to register, and get direct contact info for major publishers.

Changing Your Keyano Password

Learn how to change your Keyano account password when you already know your current one. Follow simple steps to update your password and keep access to all Keyano resources, including Moodle/iLearn, SelfService, and Office 365. Includes password rules and a link to the reset tool if you’ve forgotten your password.

Safe Exam Browser (SEB) – What You Need to Know

Install and test Safe Exam Browser before exam day to avoid issues and ensure a smooth start.