Knowledge Base

Categories (9)

How to use the Enterprise Service Portal

How to use the Keyano Enterprise Service Desk to search the Service Catalog, Submit a ticket for service, or view your tickets.
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Communication, Collaboration & Meetings

Email, Calendars, Scheduling
Teams, Zoom, Phones
Digital Displays, Website Access
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Files: Store, Share & Print

Share Folder, OneDrive, U-Drive
Create, Modify, Restore, Control Access
Print, Copy and Scan
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Hardware and Software

Request New Technology
Find Software Solutions
Equipment for people or rooms
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Passwords & MFA (Multi-Factor Authentication)

Password requirements, updating, and troubleshooting your MFA
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Buildings, Security and Vehicles

how to get a new card
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Teaching and Learning Technologies

Virtual and In-person services including Teams, Zoom, Projectors and classroom related technology.
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Technology Guides

Employee Technology Guide
Student Technology Guide
New Computer Guide and more...
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Students

Student Specific Technology Services
Resources and Guides
Technology Training and Education
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Articles (3)

Pinned Article Connecting to Keyano-Public Wireless

Keyano College provides an open wireless network for students, visitors, and members of the public, this article explains how to connect to it.

Download MS Office for Home Use

Infrastructure Troubleshooting Guide for Juniper and Aruba Switches