Your Keyano Account

Your Keyano account lets you log into campus computers and Wi-Fi, access Student SelfService, Moodle/iLearn, student email, Office 365, Microsoft Teams, VDI, and MyKeys.

1) Wait for Your Account Email

• Within 24 hours of accepting your offer, you’ll receive an email to your personal email with your Keyano email address and a temporary password.

2) Sign In for the First Time

1. Go to office.com.
2. Sign in with your Keyano email (e.g., firstname.lastname@keyanomail.ca) and temporary password.
3. Change your password when prompted. Your password must:
   • Be at least 12 characters long
   • Meet 3 of the 4 complexity rules:
     • Uppercase letter
     • Lowercase letter
     • Number
     • Special character (e.g., @!#$%^&*)
   • Not reuse your last 4 passwords
   • Not include common words like “Keyano”, “Huskies”, or “Fall2020”

3) Set Up MFA (Required)

To protect your account, Keyano uses Microsoft’s authentication system. You must set up an authentication method. These methods are used for both MFA and password resets.

1. Go to Keyanomail.ca or iLearn.keyano.ca.
2. Sign in with your Keyano email and password.
3. When the “More information required” message appears, click Next.
4. When prompted to select a method, click I want to set up a different method and choose one of:
   • Microsoft Authenticator app
   • Phone (text or call)
   • Email (non-Keyano email address)
   • Security questions
5. Follow the prompts to set up your first authentication method.
6. When prompted, set up your second authentication method.
7. When you see the Success! screen, click Done to complete setup.

4) Access Keyano Resources

Once your password is changed and MFA is complete, you can sign in to:

• Self-Service – Home – Course registration and records
• Moodle – iLearn Home Page – Course content after registration
• Keyanomail – Outlook Web Access – Student email & Office 365
• MyKeys – Sign In – Keyano portal and resources
• Keyano Virtual Desktop – Access your virtual desktop environment