Always use your @keyanomail.ca email when registering with any publisher. Using a personal email can break your access to course materials.
Use Your @keyanomail.ca Email for E-Textbooks
To link e-textbooks and online course materials to your Keyano account, you must register with your Keyano student email (e.g., firstname.lastname@keyanomail.ca). If you register with a personal email, your e-textbook may not appear in Moodle/iLearn and you may need to re-register with the correct email.
Find Your Keyano Email
How to Register with Publishers
- Open the publisher’s registration page (e.g., Pearson, McGraw Hill, Cengage, Nelson, VitalSource).
- When asked for your email, enter your full @keyanomail.ca address.
- Complete registration and verify any confirmation email sent to your Keyano inbox.
- Sign in to the e-textbook platform and confirm access.
Used the wrong email? Ask the publisher to change your account email to @keyanomail.ca. Have your proof of purchase and Student ID ready.
Publisher Support Contacts
Need Help from Keyano?
ITS Helpdesk — helpdesk@keyano.ca • 780-791-4965