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Hardware and Software
Hardware and Software
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Categories (5)
Adobe
Access, Request and Upgrade Software
Application Development and Consultation
Integration Services ( SSO / FIM)
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Microsoft Office
For articles relating to the desktop application and online version of Microsoft Office (including Word, PowerPoint, Excel, etc.)
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Hardware, Devices & Equipment
Computing Devices, AV Equipment
New/Upgrade/Move
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Password Managers
All about password managers, and how to use them.
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Procedure Flow
Articles that explains the updates in Enhanced Collaboration introduced in Fall 2024
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Articles (14)
Pinned Article
Connecting to Keyano-Public Wireless
Keyano College provides an open wireless network for students, visitors, and members of the public, this article explains how to connect to it.
BitLocker Encryption
Information and Frequently asked question about BitLocker.
How to Access PowerCampus in VDI
The Virtual Desktop Infrastructure (VDI) system allows you to use your own device or a college laptop to connect to the college systems. It grants you access to business applications and resources you would typically use on campus. This includes software like MS Office suite, PowerCampus, Great Plains and resources like the Q Drive, connect, etc.
How to Map A Network Printer
How to setup delegate access for ClockWork Outlook Sync
Once Clockwork is installed and working, staff may choose to set up the Outlook Sync functionality. To use this Outlook needs to have a delegate account added.
How to Work Remotely with VDI (Virtual Desktop)
This article explains how to access Keyano resources while working remotely. Through VDI (Virtual Desktop) you can access Connect, your shared drives, and other Keyano applications.
Loaner Laptop Availability for Students and Faculty
This article outlines the current scope of laptop availability and alternative options.
Manually Connecting to the Keyano-Secure Wireless Network
This article explains how to manually connect a Non-Keyano (Personal) Windows 10 device to the Keyano-Secure network. Note: you must have Keyano credentials for this process to work.
Office for Home - Students
Get Office on your personal computer as a student for free. License for Office is tied to your course and program registrations.
Office for Home - Students
Get Office on your personal computer as a student for free. License for Office is tied to your course and program registrations.
Recommended Troubleshooting Steps
General Troubleshooting Steps
Spam or Phishing
Tips on Spam and Phishing. How to report Spam or Phishing
Student Reference information - Lib guide
Troubleshooting Keyano-Public Wireless
This article provides a comprehensive guide for connecting to and troubleshooting Keyano-Public Wi-Fi, complete with a detailed FAQ section to answer your most common questions.
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