Help with passwords, MFA (Multi-Factor Authentication), and signing in to Keyano systems like email, Moodle/iLearn, and Microsoft 365.

Articles (5)

Setting-up Multi-Factor Authentication (MFA)

This article provides a guide on setting up Multi-Factor Authentication (MFA) for your Keyano account. MFA is an important security feature that adds an extra layer of protection by requiring multiple methods of confirming your identity.

How to Complete MFA Setup After a Reset (Important Steps)

After an MFA reset, you must use a new InPrivate or Incognito browser window to complete setup and avoid login errors.

Modifying Multi-Factor Authentication (MFA) Information

Instructions on how to modify information within your Multi-Factor Authentication Keyano profile.

Forgot my password

Your Keyano account gives you access to all Keyano resources using SSO (Single Sing-on). Our systems have the ability to let you reset your own passwords at your convenience.

Tech Tune-Up for Success

This article helps students prepare their devices for the semester by walking them through essential tech checks. It covers updating Windows, testing secure exam browsers, verifying Keyano account and MFA setup, and ensuring browsers and internet are ready for online learning. Includes direct links for updates, browser checks, and IT help.