Account management, password resets, and other account modifications on the Keyano AD Account or ERP systems.

Services (4)

New Employee Checklist

Complete the new employee checklist for ITS account creation and access setup. This is a required process for accounts. Access to systems can't be granted until this process is initiated. The process flows through HR for verification.

Report an Account Issue

Experiencing issues with your user account? Report problems such as login failures or access denials to get quick support and ensure uninterrupted access to your necessary systems and resources.

Changes to @Keyano Account (AD) - People and Culture Only

Request modifications to a Keyano account, expiry date extensions, or name changes. Employee ID, username, or email is required; for name changes, include both the original and new names.

External Password reset and MFA Update Request

Request a password reset or update MFA settings for external accounts associated with Keyano systems. Username or email required; specify MFA update details if applicable.