Long Description:
Request support for computer or account-related issues, including troubleshooting, repairs, and configuration for Keyano-provided desktops, laptops, and accounts. Our team is here to assist with access issues, system errors, and general technical support. Please note that we cannot provide assistance for personal devices.
Notes Before Submitting a Ticket:
- Account Details: Include any relevant account information (e.g., username, student ID. access issue details).
- Issue Description: Clearly describe the problem, such as login issues or error messages.
Warning!
We do not support personal devices. Incomplete or vague descriptions may result in delays in resolving your issue, as additional information may be required before action can be taken.
To help us resolve your issue quickly, please provide a detailed description of the problem, any steps you’ve taken to address it, and any relevant details, such as error messages or system names.
For more information, please review the following resources: