Popular Services

Experiencing issues with your user account? Report problems such as login failures or access denials to get quick support and ensure uninterrupted access to your necessary systems and resources.


iLearn is a Moodle based solution that hosts learning content for our course offerings. Report issues or support for iLearn.


Request a password reset or update MFA settings for external accounts associated with Keyano systems. Username or email required; specify MFA update details if applicable.


Report an issue with WiFi service on campus.


Report an issue with the technology within a classroom.


Use this form to report issues accessing Keyano College systems such as Moodle, Microsoft Office, LockDown Browser, or if you’re having trouble connecting to the internet or using your device for academic purposes.

This form is intended for basic troubleshooting and support only.


Report issues with classroom technology, such as computers, projectors, and audio-visual equipment.


Report a problem with your desktop, laptop, or peripherals.


The VDI allows you to remotely access Keyano resources as a student or employee. This includes enterprise and educational resources.


Request a new network drop or changes to an existing ports on the wall.


Report error messages related to Anti-Virus software on Keyano devices.