Popular Services

The Keyano AD account grants students and staff access to educational and business resources.


Complete the new employee checklist for ITS account creation and access setup. This is a required process for accounts. Access to systems can't be granted until this process is initiated. The process flows through HR for verification.


Service request related to email, shared mailboxes, distribution lists, and calendars.


Request assistance for media setup during scheduled events.


Obtain access to areas on your ID Card, report issues on doors and access, including lost or stolen cards.


iLearn is a Moodle based solution that hosts learning content for our course offerings. Report issues or support for iLearn.


Mobile phone related services.


Report issues with your teams software or request access to teams, channels and Calls.


Report an issue with the technology within a classroom.


Report an issue with your wired connection on your Keyano device.


Report an issue with WiFi service on campus.


Conferencing Tools hardware and software support.


Keyano corporate one drive sharing service.


Request training or support for classroom technology.


Request a new network drop or changes to an existing ports on the wall.


Report a problem with your desktop, laptop, or peripherals.


Report issues with classroom technology, such as computers, projectors, and audio-visual equipment.


Report error messages related to Anti-Virus software on Keyano devices.


Computer hardware like desktops, screens, printers and more in computer labs.


Technologies used in remote learning like Zoom, Teams, or Cisco Webex.