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Services or Offerings?
Classroom Technology Support
  1. Services
  2. Classroom Technology
Report issues with classroom technology, such as computers, projectors, and audio-visual equipment.
Conferencing tools
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Conferencing Tools hardware and software support.
Data Restore
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Request restoring Data
Email, Calendars, and Groups
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Service request related to email, shared mailboxes, distribution lists, and calendars.
Equipment Request or Event Setup
  1. Services
  2. Information Technology Services
  3. Media Services
Request assistance for media setup during scheduled events.
General Technical Support
  1. Services
  2. Computer Support
Hardware Support
  1. Services
  2. Computer Support
  3. Hardware
Report a problem with your desktop, laptop, or peripherals.
Keyano Account (AD)
  1. Services
  2. Information Technology Services
  3. Accounts and Access
The Keyano AD account grants students and staff access to educational and business resources.
Microsoft Teams, including Calls
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Report issues with your teams software or request access to teams, channels and Calls.
Mobile Phone
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Mobile phone related services.
Moodle Support For Students
  1. Services
  2. Digital Learning Resources
  3. Moodle
Multi Factor Authentication (MFA) and Self Service Password Reset (SSPR)
  1. Services
  2. Accounts and Access
New Employee Checklist
  1. Services
  2. Information Technology Services
  3. Accounts and Access
Complete the new employee checklist for ITS account creation and access setup. This is a required process for accounts. Access to systems can't be granted until this process is initiated. The process flows through HR for verification.
Office Move
  1. Services
  2. Computer Support
One Drive
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Keyano corporate one drive sharing service.