Service Description: External Password Reset and MFA Update Request
Request a password reset or update Multi-Factor Authentication (MFA) settings for external accounts associated with Keyano systems. This service helps ensure that external users can securely access their accounts by resetting passwords or updating MFA details when necessary.
Notes Before Submitting a Ticket:
- Account Information: Provide the username or email address associated with the external account that requires a password reset or MFA update.
- MFA Details: Specify the type of MFA update needed (e.g., adding a new device, changing phone number).
- Availability: This service is available during regular business hours.
Warning!
Incomplete or vague descriptions may result in delays in processing your request, as additional information may be required before action can be taken.
To ensure your request is processed efficiently, please provide all necessary account details and clearly specify the required updates.