My Recently Visited Services
Service request related to email, shared mailboxes, distribution lists, and calendars.
Request modifications to a Keyano account, expiry date extensions, or name changes. Employee ID, username, or email is required; for name changes, include both the original and new names.
iLearn is a Moodle based solution that hosts learning content for our course offerings. Report issues or support for iLearn.
Request training or support for classroom technology.
Report Spam, Malicious Email and Phishing.
Request a password reset or update MFA settings for external accounts associated with Keyano systems. Username or email required; specify MFA update details if applicable.
Report issues with your teams software or request access to teams, channels and Calls.
Report an issue with your wired connection on your Keyano device.
Experiencing issues with your user account? Report problems such as login failures or access denials to get quick support and ensure uninterrupted access to your necessary systems and resources.
Conferencing Tools hardware and software support.
Complete the new employee checklist for ITS account creation and access setup. This is a required process for accounts. Access to systems can't be granted until this process is initiated. The process flows through HR for verification.
Request assistance with computer or account-related issues for Keyano-provided devices and services. Please note that personal devices are not supported.
Request a new network drop or changes to an existing ports on the wall.
The VDI allows you to remotely access Keyano resources as a student or employee. This includes enterprise and educational resources.
Request an update to an existing Knowledge Base Article or request a new Knowledge Base article