Information Technology Services

All Information Technology service offerings are available here

Categories (5)

Accounts and Access Management

Account management, password resets, and other account modifications on the Keyano AD Account or ERP systems.
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Communication and Collaboration

Service offerings related to facilitating institutional communication and collaboration. Including Emails and Calendars, Microsoft Teams, Conferencing Tools, File sharing support.
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WIFI, Networks and Servers

Get connected with wired or wireless internet access and VPN.
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Classrooms & Computer Labs

Teaching and learning technologies refer to the use of technology to support and enhance education.
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Student Technical Support

Support is available for login issues with Self Service, Keyano Email, and Moodle, as well as password resets, Multi-Factor Authentication (MFA), and general account access. Limited help is provided for academic software such as Microsoft 365, Moodle, and LockDown Browser.

For troubleshooting, see the Student IT Support Guide. https://keyano.teamdynamix.com/TDClient/151/Por...

Note: ITS does not repair personal devices—support is limited to ensuring student devices can access required systems and services.
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