Information Technology Services

All Information Technology service offerings are available here

Categories (5)

Accounts and Access Management

Account management, password resets, and other account modifications on the Keyano AD Account or ERP systems.
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Communication and Collaboration

Service offerings related to facilitating institutional communication and collaboration. Including Emails and Calendars, Microsoft Teams, Conferencing Tools, File sharing support.
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WIFI, Networks and Servers

Get connected with wired or wireless internet access and VPN.
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Classrooms & Computer Labs

Teaching and learning technologies refer to the use of technology to support and enhance education.
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Student Technical Support

This category includes technology-related support and service requests from students.

Support is available for login issues with Self Service, Keyano Email, and Moodle, as well as password resets, Multi-Factor Authentication (MFA), and general account access concerns.

Limited assistance is also provided for academic software such as Microsoft Office, Moodle, and LockDown Browser.

For basic troubleshooting, please visit:
👉 https://keyano.teamdynamix.com/TDClient/151/Por...

Please Note:

ITS does not repair or perform maintenance on personal devices. Support is limited to ensuring student-owned devices can access the systems and services required for learning at Keyano College.
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