About the Enterprise Service Desk

Overview 

The Keyano Service Desk is an easy-to-use site accessible 24/7 to create and manage service requests for business support services that helps you get work done, meet goals, and ultimately support you and the organization in delivering our missions. Featured in Keyano Enterprise Service Desk is a Service Catalog that highlights a list of all of the services offered by participating departments to include functions like IT, Facilities and Marketing, provide to help you get your important work done efficiently.

If this is your first time using Keyano Service Desk, consider reviewing some of Knowledge Articles covering tips and tricks for utilizing the Keyano Service Desk. <LINK>  

Is there any additional information I should know about?

Information on how to search the Service Catalog, submit a ticket for service, or view your tickets.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate form from our Service Catalog. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

Print Article

Details

Article ID: 6667
Created
Thu 8/24/23 11:43 AM
Modified
Tue 8/29/23 7:36 PM