This service allows employees to:
- Request access to Virtual Desktop Infrastructure (VDI).
- Report an Issue with Virtual Desktop Infrastructure (VDI).
Who can request this service?
When is this service available?
This service is available during regular business hours.
Before you request this service, you will need to...
- Gather information about the issue or problem you are experiencing, including any error message you receive and troubleshooting steps you have attempted.
- Know the impact and how many people are affected?
- Provide screen shots of the error message, if possible.
- Inform us if there is a known work around?