Virtual Desktop Infrastructure (VDI)

This service allows employees to:

• Request access to Virtual Desktop Infrastructure (VDI).
• Report an Issue with Virtual Desktop Infrastructure (VDI).

Who can request this service?

• Faculty and Staff

When is this service available?

This service is available during regular business hours.

Before you request this service, you will need to...

• Gather information about the issue or problem you are experiencing, including any error message you receive and troubleshooting steps you have attempted.
• Know the impact and how many people are affected?
• Provide screen shots of the error message, if possible.
• Inform us if there is a known work around?