Microsoft Teams, including Calls

This service allows employees to:

  • Request access to MS Teams, including Calls
  • Report an Issue with MS Teams, including Calls. 

Who can request this service?

  • Faculty and Staff

When is this service available?

This service is available during regular business hours.

Before you request this service, you will need to...

  • Gather information about the issue or problem you are experiencing, including any error message you receive and troubleshooting steps you have attempted.
  • Know the impact and how many people are affected?
  • Provide screen shots of the error message, if possible.
  • Inform us if there is a known work around?
 
Request Access to Teams Report Teams Issue

Related Articles (3)

Getting Started with Teams Phone
This article provides a concise and user-friendly guide to help end users get started with Teams Phone, enabling seamless communication and collaboration within Microsoft Teams.
How to Work Remotely with VDI (Virtual Desktop)
This article explains how to access Keyano resources while working remotely. Through VDI (Virtual Desktop) you can access Connect, your shared drives, and other Keyano applications.
Microsoft Teams Audio/Device Setup
Setting up an Audio Device
Using Audio Calls Controls
Forward your Phone Calls

Service Offerings (2)

Request Access to Teams
Request Access to Teams
Report Teams Issue
Report Teams Issue