(Resolved) May 7, 2024 - VDI Outage

Tags vdi remote vpn

Update - 6:15PM

Access has been restored to the VDI. If you're still encountering issues, please submit a ticket here.

Update - 3PM

Due to on-going issues, emergency maintenance must be performed on the VDI. All on-going sessions will be disconnected, any users that currently have a VDI session open will be notified directly. The VDI will be unavailable until further notice.

Systems Affected

VDI sessions, including:

  • STAFF
  • ITS
  • FINANCE

Description of Outage ​​

We are experiencing an outage with several key VDI images (Staff, ITS, Finance). This outage does not impact Finance (GP-Testing) or the Student VDI, which remain accessible. Updates will be provided as we work to restore service.

Ticket ID: 1610456

 

ITS apologizes for any inconvenience this may have caused and appreciate your patience as we work diligently to resolve the matter.

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Details

Article ID: 9703
Created
Tue 5/7/24 8:57 AM
Modified
Fri 5/10/24 11:37 AM