moved - MTR - Audio Configuration and Troubleshooting Guide

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  1. Log in to the Windows desktop.
  2. Open MTR and navigate to:
    More (…) → Settings → Enter Admin Password
  3. Select Peripherals.
  4. Verify the audio settings:
    • For Microphone Conferencing: ensure Echo Cancelling Speakerphone (Nureva Audio) is selected.
    • For Speaker Conferencing: ensure Echo Cancelling Speakerphone (Nureva Audio) is selected.

If the Nureva Device Is Not Detected

  1. Open Device Manager and check Audio Inputs and Outputs:
    • Confirm that Echo Cancelling Speakerphone (Nureva Audio) is listed.
  2. Log in to the network switch:
    • Verify all connections are active.
  3. Check network connectivity:
    • Ping the Nureva device’s IP address 192.168.100.10
  4. If the device is still not reachable:
    • Power cycle the Nureva device.

 

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