moved - MTR - Audio Configuration and Troubleshooting Guide
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- Log in to the Windows desktop.
- Open MTR and navigate to:
More (…) → Settings → Enter Admin Password
- Select Peripherals.
- Verify the audio settings:
- For Microphone Conferencing: ensure Echo Cancelling Speakerphone (Nureva Audio) is selected.
- For Speaker Conferencing: ensure Echo Cancelling Speakerphone (Nureva Audio) is selected.
If the Nureva Device Is Not Detected
- Open Device Manager and check Audio Inputs and Outputs:
- Confirm that Echo Cancelling Speakerphone (Nureva Audio) is listed.
- Log in to the network switch:
- Verify all connections are active.
- Check network connectivity:
- Ping the Nureva device’s IP address 192.168.100.10
- If the device is still not reachable:
- Power cycle the Nureva device.
Details
Details
Article ID:
14969
Created
Mon 4/20/26 12:56 PM
Modified
Mon 9/14/26 1:45 PM