Overview and Acceptance of Terms
By connecting to and using any of Keyano College's wireless networks (hereinafter referred to as "The Network"), you agree to comply with these Terms and Conditions. If you do not agree with these terms, please disconnect from ‘The Network’ immediately. These terms aim to ensure an open digital environment for all users, including staff, students, guests, and members of the public.
Purpose and Use of Network
The purpose of these terms and conditions is to define the acceptable use of all wireless networks provided by Keyano College. These networks are provided for authorized users to access the internet for educational, research, and informational purposes. ‘The Network’ is provided on an "as-is" basis, and Keyano College does not guarantee uninterrupted or error-free access. Maintenance, upgrades, outages, and technical issues may result in the temporary unavailability of ‘The Network’.
Scope
These terms and conditions apply to all users of ‘The Network’, including but not limited to:
- Staff members
- Students
- Guests and visitors
- Members of the public
Security & Support
Device Access Requirements:
To access ‘The Network’, your device(s) must adhere to modern security standards. This includes using operating systems and web browser versions that are actively up-to-date and still in support by their respective vendors. To ensure ongoing access to ‘The Network’, please verify that your device's operating system is supported by visiting the following links:
Network Privacy:
While Keyano College places a high priority on privacy, it's important to note that the complete security of data transmitted over ‘The Network’ cannot be guaranteed. Therefore, exercising caution with sensitive information is advisable.
- Use of VPN (Recommended): For added security and privacy when connecting to any public network or unsecured internet connection, it is strongly recommended that users employ a reputable Virtual Private Network (VPN). A VPN can encrypt your data, and protect your online activities from potential eavesdropping and unauthorized access. While Keyano College prioritizes security, using a VPN on public networks is an extra layer of protection that we encourage all users to consider.
Device Support:
- Public User Devices: Keyano College does not provide any direct technical support for personal devices belonging to members of the public, visitors, or contractors. This includes technical issues related to personal laptops, tablets, smartphones, and other devices.
- Staff/Student Personal Devices: For personal devices used by staff and students, visiting the Keyano ITS Helpdesk is an option for "best-effort" technical support. Please note that support for personal devices is subject to technician availability and may be limited in scope.
- Keyano-issued Devices: Staff and students using Keyano College-issued devices, including college-owned laptops, tablets, and smartphones, are required to submit a Helpdesk Ticket (TDX) for assistance with network or other technical issues. In urgent cases causing instruction to be disrupted, staff may also contact ITS by phone for immediate support.
Acceptable Use Terms & Conditions
General Use Conditions:
- All users are responsible for using the wireless networks in an ethical and lawful manner.
- Unauthorized disclosure, use, or dissemination of proprietary information is prohibited.
- Users are responsible for understanding and adhering to these Terms & Conditions. If in doubt, consult the Keyano College ITS Department.
- Use of ‘The Network’ is subject to monitoring and logging for security and network management purposes.
Acceptable Uses:
- Educational and Research Purposes: ‘The Network’ may be used for educational and academic research that aligns with the mission of Keyano College.
- Communication: Email and other communication tools may be used for professional or personal communication.
- Web Browsing: General web browsing is allowed, provided it adheres to the guidelines of these Terms & Conditions.
- File Sharing: Sharing of academic or work-related files is permitted, provided it complies with copyright laws, and these Terms & Conditions.
- Other Use(s): Other activities, and use of streaming services (like Spotify, Apple Music, YouTube, etc.) are accessible for personal use by all users, including members of the public, if such use does not violate any laws or these Terms & Conditions.
Unacceptable Uses:
- Illegal Activities: Engaging in any illegal activities, such as hacking, phishing, attempting to breach network security or other malicious activity is strictly prohibited.
- Unauthorized Access: Accessing or attempting to access data, servers, or accounts for which you are not authorized is prohibited.
- Copyrighted Materials: Unauthorized copying, distribution, or installation, of copyrighted material, including, but not limited to, digitization of photographs from magazines, books, or other copyrighted sources; copyrighted music, video, and the installation of any copyrighted software for which Keyano College or the end user does not have an active license is strictly prohibited.
- Harassment or Discrimination: Harassment or any form of discrimination is not tolerated.
- Harmful Social Media Use: Social media activities that harm the reputation of Keyano College are not allowed.
- Social media use of Keyano College's intellectual property must be authorized.
- Excessive Bandwidth Use: Activities that consume excessive network bandwidth, are not allowed unless they are work-related or academic in nature and have explicit pre-approval from the Keyano College ITS Department.
- Commercial Activities: Using ‘The Network’ for personal financial gain or commercial purposes is not allowed unless explicitly authorized.
- Payment Processors and Transactions: The use of payment processors and conducting transactions are not allowed on ‘The Network’.
Compliance and Disclaimer of Liability
- Compliance will be monitored, and non-compliance will be addressed, which may include revocation of access to Keyano College's wireless networks.
- Exceptions to these Terms & Conditions must be approved in advance by the Keyano College ITS Department.
- Keyano College is not responsible for any damage, loss of data, or harm arising from the use of ‘The Network’.
- The user assumes all risks associated with their use of ‘The Network’ by agreeing to these terms.
Modification of Terms and Governing Law
- Keyano College reserves the right to modify these Terms and Conditions without prior notice.
- Continued use of ‘The Network’ after modifications constitutes acceptance of the updated terms & conditions.
- Users are required to adhere to all applicable organizational (policies as defined by Keyano College), Provincial (Alberta Human Rights Act, FOIP), and Federal (Criminal Code of Canada, and the Copyright Act of Canada) policies, regulations, and laws while utilizing ‘The Network’. This includes, but is not limited to, laws related to data privacy, intellectual property rights, copyright, cybersecurity, and any other relevant legal obligations.
- Failure to comply with these laws may result in legal consequences and may lead to the revocation of network access privileges. Users are individually responsible for ensuring their activities on ‘The Network’ are in full compliance with all applicable policies, regulations, and laws.
Definitions and Terms
For technical definitions and terms, please refer to the SANS Glossary.
Contact Information
For inquiries or assistance related to the Keyano College Public Wireless Network, please contact:
Keyano College Information Technology Services
Phone: (780) 791 4965
Web: https://helpdesk.keyano.ca